trodalAnswer the questions your front desk repeats.
Use your approved menu, hours, location details and booking policies. Route clinical questions to staff.
For med-spa owners and operators
AI reception for
calls and bookings.
We set up and manage an AI receptionist for your med spa. It answers service questions, takes appointment details and books through supported scheduling connections.
Your staff receive the requests that need a person, with the caller’s details and next step.
Managed setup and ongoing support.
Keep your website and current scheduler.
What we configure
From the first question
to the appointment record.
Put booking requests into your scheduling workflow.
Collect the service, preferred date and contact details. Check availability, read back the appointment and confirm only after the scheduler saves it.
A handoff your staff can act on.
If the connection fails or the request falls outside your rules, staff receive a callback task with the call summary. The caller is not told an unconfirmed appointment is booked.
Patient follow-up
A cancellation needs
a next appointment.
Track who cancelled, which service they booked and whether they chose another date. Use approved follow-up tasks to get a response or give staff a clear next step.
Rebooking that patient is a different job from filling the empty slot.
Implementation
Start with your phone line
and scheduling software.
Trodal configures the agent and connections, then maintains the agreed setup. Your team reviews the booking rules and handles flagged requests.
Map what a caller can book.
Services, durations, locations, provider availability and the requests that require staff approval.
Test the scheduling connection.
Verify availability, appointment creation, changes and failed-connection handoffs in an authorized test environment.
Approve the launch calls.
Review call handling and staff handoffs before enabling the agreed phone routing. A launch date follows those checks.
Before the demo
What changes
for your team?
Can we keep our scheduling software?
Yes. Supported systems get a booking connection; other systems use a staff booking request.
Who maintains the agent?
Trodal handles configuration, connection monitoring and updates; your team handles the flagged requests.
What happens when it cannot finish a booking?
Staff receive the request and call summary. The agent confirms a booking only after the scheduler confirms it.
What will we cover in the demo?
In 20 minutes, review your incoming-call workflow, booking rules and scheduling connection requirements.
Operational support only. Clinical questions and treatment decisions go to your staff.
Voice and connected software may process data in the cloud. Data access and vendor arrangements are approved before patient information is connected.
Next step
Review your booking setup
in a 20-minute demo.
Tell us your clinic name and scheduling software. We’ll reply with available times.
This form requests a demo. A time is reserved only after it is confirmed.